Are you a company that provides maid services?
Where is your service area?
Our cleaning technicians serve Edmonton and its surrounding areas, as well as Red Deer. Please note that in the Red Deer area, we currently only offer office cleaning services due to limited availability of cleaners in that region.
How do book a home or commercial cleaning?
If you’re online, simply select the service you want and click the Book Online button to get personalized pricing, schedule an appointment in real-time based on our actual availability, and receive a confirmation. It only takes 60 seconds. Use your smartphone, computer, or tablet. Or call us at 1-(833)-CANAJAN.
Do I need to be at home when you arrive for the cleaning?
That’s entirely up to you! If you’ve got other things to do, just let us know how we can get access to your home. Some customers provide a garage or door code, others leave a hidden key outside. Let us know when you book online or when you call-in your request. Whatever works for you will work for us! Just let us know what method you’re most comfortable with.
Do I need to supply the vacuum or cleaning products?
For your safety, we recommend you to supply your own vacuum. We are fully equipped in our cleaning products that need to make your home or commercial facility sparkle. But if you’d prefer that we use your cleaning products, just let us know when you book online or by phone.
Do you use eco-friendly cleaning products?
Yes, we do! Part of our commitment as a member of the community is not to harm the environment. That’s why we use only eco-friendly products which do just as good a cleaning job as traditional chemical cleaning products. If you prefer that we use traditional chemical products, just let us know when you book.
Do you clean homes that have pets?
Yes, we do! When you set up your online booking, please let us know the name and species of your pet and anything we need to know to make sure our housekeeper know what to so while she or he is in your home.
Will I receive reminders for single, recurring, or pre-paid bundle cleaning services?
When you book online or call us, you can select to receive a text message or email before each scheduled service. We typically send reminders one day and two hours before each cleaning appointment.
What if I’m not happy with the work you do for me?
Our reputation is our most valuable asset, so we offer a 100% satisfaction guarantee. If you’re not satisfied, please contact us and make it right with a do-over with FREE OF CHARGE.
What is the cost per hour for your services?
We operate as a commercial cleaning company and bill on a per-job basis rather than an hourly rate. However, if the hours are unpredictable, we can provide services at a rate of $40 per hour.
How do I re-schedule or cancel a booked cleaning?
Rescheduling or cancelling is one click away. Or simply call us at 1-(833)-CANAJAN or email us and we’ll update your booking. It just takes a few seconds and we’ll send you an updated booking confirmation. Our email service reminders can include a Reschedule and/or Cancel button which allows you to instantly reschedule or cancel your booking within pre-established periods prior to each service.
Can I set up repeat visits?
Yes, and you’ll save when you do. For each of our services you can select and schedule either recurring appointments or purchase pre-paid bundles and save instantly. Check out our home cleaning savings on our Live Pricing & Real-Time Booking Pages.
How can I pay you?
We accept VISA, Mastercard, American Express, and Discover through our convenient Live Pricing & Real-Time Booking Pages. Book online or call us. We also accept cash or cheque at the time of service.